Aviation Consumer Protection and Civil Right, United States Department of Transportation

1200 New Jersey Avenue Southeast, Washington, DC 20590

Eligibility

Open to all.

Hours

Mon 08:00 - 17:00 Tue 08:00 - 17:00 Wed 08:00 - 17:00 Thu 08:00 - 17:00 Fri 08:00 - 17:00 Monday-Friday 8am-5pm

Voice

Application process

Visit website to register

Service area

United States

Description

Investigates complaints made against airlines and tickets agents in regards to passengers' rights. Government Offices and Services

Providing organization

United States Department of Transportation

Government agency that processes complaints made against airlines and ticket agents regarding customer rights.